kyatm9 Terms & Conditions and User Agreement

1. General Definitions

These terms and conditions ("Agreement") are a legally binding agreement between the kyatm9 platform ("Platform", "we") and the players who use it ("User", "you"). By visiting kyatm9.mom, registering an account, or using any of our services, you are considered to have fully accepted these terms.

If you do not agree to these terms, please do not continue using the platform.

1.1 Definitions

• "Platform" — Refers to kyatm9.mom and all associated sub-sites and mobile versions.
• "User" — Any person who has registered an account on the platform.
• "Services" — Includes slots, live casino, football, Shan Koe Mee, and all games available on the platform.
• "Bonus" — Promotional funds, free credits, and any reward money granted by the platform.
• "Real Money" — Funds deposited by the user themselves, excluding any bonus.

2. Account Registration and Acceptance

To get full access to the platform, users must open an official account. The following requirements must be met when registering.

2.1 Account Registration Requirements

• You must be 21 years of age or older.
• You must have a bank account or mobile wallet that can send and receive Myanmar Kyat (MMK).
• All information provided must be accurate. Accounts opened with false information may be suspended.
• Each person may only open one account. Each family member may have one account each.
• Accounts are for personal use only. Playing on behalf of a third party is prohibited.

2.2 Account Security

If a user shares, sells, or transfers their login credentials (username and password) to a third party, kyatm9 may immediately suspend that account and forfeit any remaining balance.

If you notice any unauthorized access to your account, report it immediately through our 24/7 live chat.

3. Deposit and Withdrawal Rules

3.1 Deposits

Deposits on the platform can be made via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit amount is 20,000 Ks. Deposits are reflected almost instantly in most cases, though delays may occur due to banking issues.

• The account used to deposit must match the kyatm9 account holder.
• Third-party deposits are strictly prohibited.
• Players should be cautious of any service offering to deposit on their behalf. kyatm9 will never make such offers.

3.2 Withdrawals

The minimum withdrawal amount is 20,000 Ks. Withdrawals are verified during banking hours and processed within 5 to 30 minutes.

• Your account details will be verified before a withdrawal is processed.
• Winnings from bonuses require the wagering requirement to be met before withdrawal (see Section 4).
• If suspicious withdrawal reasons are detected, kyatm9 may take additional time to investigate.
• Some withdrawals may take longer due to anti-money laundering checks.

4. Bonus and Promotion Policy

kyatm9's welcome bonus is 200% on your first deposit, up to a maximum of 200,000 Ks.

4.1 Welcome Bonus Examples

• Deposit 20,000 Ks → Bonus 40,000 Ks → Balance 60,000 Ks → Wagering 40,000 Ks × 20 = 800,000 Ks
• Deposit 220,000 Ks → Bonus 200,000 Ks → Balance 420,000 Ks → Wagering 200,000 Ks × 20 = 4,000,000 Ks

4.2 Wagering Requirements

After receiving a bonus, you must wager 20 times the bonus amount before you can withdraw. This means the bonus funds must be played through 20 times before any winnings from the bonus can be withdrawn.

4.3 General Bonus Terms

• Any unused bonus will be forfeited when its designated period expires.
• Bonuses must be linked to your own deposit only. Accounts found attempting to withdraw while holding a bonus without meeting requirements will be closed.
• Each promotion can only be claimed once. Each family member may claim a bonus once.
• If an account is suspected of arbitrage betting while holding a bonus, kyatm9 may confiscate the bonus and any associated winnings.

5. VIP Levels and Loyalty Rewards

The platform has 5 VIP levels: Bronze, Silver, Gold, Platinum and Diamond. Players move up levels based on their play volume and activity.

5.1 Weekly Cashback Rates by Level

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

5.2 VIP Reward Criteria

VIP cashback can also be counted as a bonus amount and must meet the wagering requirements in section 4 before withdrawal. kyatm9 reserves the right to change VIP bonus rates and terms without prior notice.

6. Gaming Prohibitions

To maintain platform stability and fair play, the following actions are strictly prohibited:

6.1 Software Prohibitions

• Using bots, automation tools, or AI playing tools is strictly prohibited.
• Attempting to hack into the platform or exploiting vulnerabilities is prohibited.
• Attempting to resell the platform and its services is prohibited.

6.2 Financial Prohibitions

• Deposits and withdrawals made for the purpose of money laundering will be handled in accordance with the law.
• If financial evasion is detected — such as attempting to withdraw after collecting a bonus without genuine play — the account may be suspended.
• Depositing with stolen funds is prohibited; if detected, legal action will be taken along with full accountability.

6.3 Gameplay Prohibitions

• Collusion — coordinating with other players to claim bonuses — is strictly prohibited.
• Involvement in match-fixing in any game is prohibited.

7. Account Suspension and Closure

7.1 Grounds for Suspension by kyatm9

If any of the following are found, kyatm9 may immediately suspend the account without prior warning and retain any remaining balance:

• A breach of these terms and conditions is found
• The account was opened with false personal information
• An attempt at money laundering or financial fraud is found
• The player is found to be under 21 years of age
• Multiple accounts are found to have been opened

7.2 Closure by the Player

If a player wishes to close their account, they can contact us via 24/7 live chat or at [email protected]. Any genuine balance remaining before closure can be withdrawn; any bonus balance that has not met wagering requirements will be forfeited.

8. Personal Data and Security

kyatm9 protects user personal data with SSL encryption. Full details on how data is collected, stored, and used can be read in our Privacy Policy.

• Personal data is stored solely for the purpose of providing our services.
• It will not be sold or rented to third parties unless required by law.
• It will not be shared with third parties except where disclosure is required by law.

9. Responsible Gaming and Age Restriction

kyatm9 puts the health and wellbeing of players first. The platform is intended for players aged 21 and above only.

• To set self-exclusion or daily/weekly deposit limits, contact us via 24/7 chat.
• If you feel you have a gambling control problem, let us know through regular chat and we will help.
• For more on family protection, visit our Responsible Gaming page.

10. Dispute Resolution and Liability

10.1 Dispute Resolution

For any dispute that arises during play, the first step is to notify us promptly via 24/7 live chat. If it cannot be resolved through chat, you may contact [email protected] with a full description.

For matters that cannot be resolved within our handling period, kyatm9's final decision will be binding.

10.2 Limited Liability

kyatm9 cannot be held responsible for the following:

• Loss of gameplay due to an unstable network connection
• Losses resulting from the user's own mishandling of their login credentials
• Losses caused by third parties
• Losses resulting from announcements made outside the platform

11. Terms and Conditions Amendments

kyatm9 reserves the right to modify these terms and conditions at any time. Any significant changes will be clearly announced on the platform. Continued use of the platform after an announcement of changes will be considered as acceptance of the revised terms and conditions.

If you disagree, you may withdraw any real-money balance and close your account within 3 days of the announcement.

If you have any questions about these terms and conditions, you can check the FAQ, or contact us anytime via 24/7 live chat.